Shipping policy
Welcome to Moracart, We are committed to delivering your orders promptly and securely. Please review our shipping policy below:
Processing Time:
- Orders are processed and shipped within 1-2 business days after payment confirmation, excluding weekends and holidays.
Shipping Methods:
- We offer standard shipping via trusted carriers for domestic and international orders.
Shipping Rates:
- Shipping rates are calculated based on destination, weight, and dimensions of your order. You can view shipping costs during checkout before payment.
Estimated Delivery Times:
- Domestic: 3-7 business days after shipment.
- International: 7-21 business days, depending on destination and customs processing.
Tracking Information:
- You will receive a shipping confirmation email with tracking details once your order is shipped. Track your order on our website or the carrier's site.
Shipping Restrictions:
- We do not ship to P.O. boxes. Please provide a physical address for delivery.
Order Changes/Cancellations:
- Contact us immediately for order changes or cancellations. We'll accommodate if the order hasn't shipped.
Lost/Damaged Packages:
- Report lost or damaged packages within 3 days of expected delivery for resolution.
Customs and Duties:
- International orders may incur customs duties and taxes. Customers are responsible; check local customs for details.
Holiday Shipping:
- Expect longer shipping times during holidays due to high demand and carrier delays. Order early for timely delivery.
Contact Us:
- Questions about shipping or order status? Contact our customer service team at support@moracart.in or through our website.